Understanding different types of alerts and notifications in your Message Centre
Our fraud detection tool provides timely notifications to keep you informed about critical issues and advisory alerts, ensuring proactive risk management. Here's how we categorize notifications:
- Critical Alerts (Email Notification):
- Critical alerts are instances that require immediate attention due to their significance in potential fraudulent activities or breaches. In such cases, we send an email notification to ensure prompt awareness and action. Critical alerts may include:
- Large deviations from baseline spending patterns.
- Critical issue identified within a customer or supplier, e.g. the company has entered administration
- Suspicious transactions exceeding predefined thresholds.
- Significant anomalies detected through Benford's Law analysis.
- Any other urgent issues that pose a high risk to your business finances.
- Critical alerts are instances that require immediate attention due to their significance in potential fraudulent activities or breaches. In such cases, we send an email notification to ensure prompt awareness and action. Critical alerts may include:
- Advisory Alerts (Message Centre Notification):
- Advisory alerts are informative notifications that don't require immediate action but provide valuable insights for your awareness and consideration. These alerts appear in your client message centre for convenient reference. Examples of advisory alerts include:
- Minor deviations from spending patterns or industry norms.
- Recommendations for optimizing spending efficiency.
- Non-critical issue identified with a supplier or customer, e.g. late filing of accounts
- Updates on new features or enhancements to the fraud detection tool.
- General advisory messages related to fraud prevention best practices.
- Advisory alerts are informative notifications that don't require immediate action but provide valuable insights for your awareness and consideration. These alerts appear in your client message centre for convenient reference. Examples of advisory alerts include:
By categorizing notifications into critical and advisory alerts, our tool ensures that you stay informed about potential risks and opportunities for improvement. Whether through email notifications for urgent matters or message centre alerts for informative updates, we prioritize keeping you informed and empowered to protect your business against fraud.